FREQUENTLY ASKED QUESTIONS
How do I open an account?
 

You can apply for an account online using the account application right now, or we can email you the Client Application Form to fill in at your leisure. In either case, you must send us the original signed form through the mail (along with the additional documentation requested on form).

 

We will then validate your application and contact you when your account is open. This normally takes two working days from when we receive your application. To speed the up the process, you can also send us a copy of your application via fax. We will then process your application while waiting for your original signed copies to arrive by mail.

 

We will notify you by email as soon as your account is open.

 
 
What is the minimum account size?
 

The minimum initial deposit when opening an account with Maxco Futures is USD 10,000 for a private account. The Currencies used in opening an account is either USD or IDR

 
 
How do I fund my account?
 

Maxco Futures accepts fund transfers through many major financial institutions around the world.

 
 
What are your trading costs and spreads?
 

Full details of our trading costs, commissions and charges for all the products we trades can be seen in our Trading Rates & Condition.

 
 
What security do I have, investing through Maxco Futures?
 

Maxco Futures is a fully accredited by Jakarta Futures Exchange; an institution established by the INDONESIAN Government.

 
 
What products will I be able to trade?
 

Maxco Futures offers a comprehensive range of trading products, including:

  • Forex - competitive margin trading on Forex currency crosses.
  • Index CFDs Contract for Difference from Major Exchanges

 

 
 
How do I trade Maxco Futures's Products?
 

All Maxco Futures products can be traded together through our Maxco Trader combined trading platform. In addition to live trading and direct access to your account, Maxco Trader offers a wealth of trading information such as real-time quotes, charts and analysis from our own in-house analysts to help you make successful trading decisions.

 
 
How secure is trading through Maxco Trader?
 

Maxco Trader authentication relies on an a RSA 1024-bit key generated and stored on the client workstation and data traffic between Maxco Trader and the company is encrypted using a RC4 128-bit session key. Maxco Trader provides a highly secure trading environment using state-of-the-art encryption for communications with the company.

 
 
What service will I receive as a client of Maxco Futures?
 

Even though most trading is done online, we take pride in the level of personal service that we offer our clients. As a new client, you are assigned an Account Executive when you first open an account to help you to get trading as quickly as possible. Your Account Executive will act as your primary contact person with Maxco Futures and can be contacted through the online chat facilities available through Maxco Trader or by telephone or email.